Advanced Executive Secretarial Skills

Course Overview

The "Advanced Executive Secretary Skills" program is designed to equip participants with the advanced competencies required by executive secretarial professionals to effectively support senior management. The program covers essential skills such as time management, task organization, correspondence preparation, and internal and external communication. Additionally, it focuses on leveraging modern digital technologies to enhance workplace efficiency, enabling participants to develop their skills using technological tools and implement innovative methods that boost their productivity and engagement in daily tasks.

Course Objectives

Enhancing Effective Communication Skills: Learn techniques for effective communication with senior management, colleagues, and clients.
Improving Organizational and Time Management Abilities: Develop the skills needed to prioritize tasks and efficiently manage daily responsibilities.
Advancing Technical Proficiency in Office Applications: Utilize modern digital tools to boost productivity and enhance work quality.
Mastering Stress Management and Handling Challenging Situations: Develop effective strategies for crisis management and optimizing time management.
Strengthening the Role of Executive Secretariat in Supporting Strategic Goals: Understand how to contribute effectively to organizational objectives through administrative support.

Target Audience

Executive Secretaries seeking to enhance their efficiency and develop their administrative skills.
Assistant Managers and Administrative Support Specialists who work closely with executives and aim to strengthen their organization and communication abilities.
Senior Office Staff looking to improve their skills in handling complex tasks and supporting management objectives.
Consultants and Trainers in Secretarial and Office Management eager to learn the latest techniques and tools to enhance workplace performance.

Course Modules

Enhancing effective communication skills

Learn active listening techniques to improve understanding of information.
Writing professional correspondence and reports that reflect a positive image of the organization.
Develop negotiation skills and resolve conflicts effectively.
Improve presentation skills in front of senior management.
Use modern means of communication to communicate efficiently.

Improve organizational and time management skills

Apply time management techniques to set priorities.
Develop effective systems for organizing daily and weekly tasks.
Learn how to handle multiple tasks without compromising quality.
Use digital tools to manage time and appointments.
Identify ineffective activities and work to reduce them.

Develop technical skills in using office applications

Training in the efficient use of Microsoft Office programs.
Document and data management using electronic systems.
Improve email management and digital correspondence.
Implement automation tools to simplify routine administrative processes.
Leveraging digital applications to enhance productivity.

Learn how to deal with stress and difficult situations

Develop strategies to reduce stress and improve psychological resilience.
Learn crisis management techniques in the workplace.
Applying techniques for dealing with conflicts and disputes.
Use critical thinking skills to solve problems.
Improve the ability to make decisions under pressure.

Enhance understanding of the role of the Executive Secretariat in supporting strategic objectives

Understand the role of the secretariat in supporting the organization's goals.
Contribute to improving the flow of information between departments.
Support planning and organizing processes at the executive level.
Enhancing cooperation and teamwork between different work teams.
Develop plans to support management processes and enhance business effectiveness.

Instructor

Name: Mohammed Al-Zarli

Specialization: Public Law and Social Administration

Certificates: أستاذية في الحقوق، اختصاص إدارة ومالية عمومية - كلية الحقوق والعلوم السياسية بتونس (2004) ماجستير بحث في القانون العام - كلية الحقوق والعلوم السياسية بتونس (2007) شهادة في التجارة الإلكترونية - المعهد العالي للدراسات التكنولوجية بمنزل عبد الرحمان (2008)

Core Programs Trained: Preparing social research and judicial reports. Social Affairs Department for needy families. Mediation and dispute resolution.

Bio: Mohamed Zarli, a social worker and social affairs consultant with over 13 years of experience. He held leadership positions in the Ministry of Social Affairs in Tunisia, where he supervised the management of social programs and the preparation of legal and social research. He has extensive experience in dealing with and analyzing social issues, with a proven track record in training and providing consulting in the fields of law and social administration.

Languages: arabic
Program Levels: Operational level
Venue: Company Headquarters
Hours: 20
Location:

Price: $1900.00