Artificial Intelligence Applications in Modern Secretarial
Course Overview
With technological advancement, Artificial Intelligence (AI) has become an integral part of administrative processes, especially in modern secretarial work. AI applications help improve efficiency, simplify daily tasks, and save time and effort for executive secretaries. This training program aims to equip participants with the necessary skills and knowledge to apply AI tools in office work, contributing to enhanced productivity and overall workflow improvement.
Course Objectives
- Enhancing understanding of Artificial Intelligence concepts in modern secretarial work: Learn how to use AI techniques to improve office work efficiency.
- Improving the ability to use AI-powered applications: Acquire skills in using software and applications based on AI to optimize daily processes.
- Developing strategies to use AI for data analysis and decision-making: Learn how to leverage AI tools to analyze information and provide informed recommendations.
- Learning how to use smart automation techniques to streamline administrative work: Apply AI-driven automation to routine tasks to save time.
- Enhancing understanding of privacy and security when using AI applications: Learn how to apply security tools to protect data while working with AI applications.
Target Audience
- Executive secretarial staff who wish to leverage AI applications to enhance their efficiency.
- Administrative assistants eager to simplify daily tasks using smart automation tools.
- Office managers and administrative supervisors aiming to support their secretarial team with advanced skills.
- Human resources and administrative development specialists interested in applying AI to office operations.
- Anyone in the administrative field looking to keep up with modern technologies to improve daily work productivity.
Course Modules
Enhancing understanding of AI concepts in modern secretarial work
- Definition of the concept of artificial intelligence and how to apply it in office work.
- Review of the most important artificial intelligence applications used in modern secretarial work.
- Study the impact of artificial intelligence on improving efficiency and reducing errors.
- Develop strategies for using AI tools to organize daily tasks.
- Improve understanding of the role of AI in supporting administrative processes and data analysis.
Improving the ability to use digital AI applications
- Training on using smart assistants such as ChatGPT and Google Assistant to organize daily work.
- Learn how to use AI applications to analyze messages and organize email.
- Apply voice recognition tools to edit notes and reports faster.
- Improve the use of instant translation applications to enhance communication with international customers.
- Develop strategies for using AI tools for organization and task reminders.
Develop strategies for using AI to analyze data and make decisions.
- Apply data analysis tools like Power BI and Tableau with AI technologies.
- Learn how to use predictive models to analyze trends and make strategic decisions.
- Improve skills in using machine learning software to analyze behavior and needs.
- Use AI tools to prioritize and allocate resources effectively.
- Develop strategies for using data to improve customer experience and support management.
Learn how to use intelligent automation techniques to facilitate administrative work.
- Training on setting up business automation processes using tools such as Microsoft Power Automate.
- Applying AI technologies to automate routine tasks such as meeting scheduling and document management.
- Use automation tools to analyze data and prepare reports effectively.
- Develop strategies to use intelligent automation technologies to improve internal user experience.
- Improve the use of artificial intelligence to reduce manual work and speed up daily operations.
Promote understanding of the importance of privacy and security when using AI applications
- Learn about data protection policies when using AI applications.
- Develop strategies to ensure sensitive information is protected from unauthorized access.
- Use security technologies such as encryption and identity management to control access to data.
- Implement security standards to ensure compliance with internal and external policies.
- Promote a culture of digital security among employees to ensure safe and effective use of AI applications.
Instructor
Name: Professor Omar Al-Fazza
Specialization: Commercial Arbitration, Dispute Resolution, Mediation and Amicable Settlement
Certificates: Fellow of the Royal Institute of Arbitrators (CIArb) Member of the American Dispute Resolution Foundation (DRBF) Member of the Jordanian Arbitrators Association
Core Programs Trained: Former Board Member of the Jordanian Arbitrators Association Practical experience in more than 200 arbitration and mediation cases Consultant to a number of international companies operating in Jordan
Bio: Omar Al-Fazza, a certified arbitration and dispute resolution expert with extensive experience in commercial arbitration and amicable settlements. He has worked in more than 200 arbitration and mediation cases as a member or head of an arbitration panel. He is a fellow of the Royal Institute of Arbitrators and a member of international institutions such as the American Institute for Dispute Resolution. He has provided consulting services to a number of international companies in Jordan, and was a former member of the Board of Directors of the Jordanian Arbitrators Association.
- Languages: Arabic
- Program Levels: Operational level
- Venue: Company Headquarters
- Hours: 20
- Location: